Video Surveys: A Quicker, Easier Way to Get Your Removal Quote
Instead of waiting for a surveyor to visit, simply use your smart phone to show us around your home. Our video survey system helps us create an accurate inventory of the items you’re moving, allowing us to prepare your removal quote quickly and efficiently.
Why Choose a Video Survey
🏠 Survey your home at a time that suits you
No need to arrange for a surveyor to visit your home. Complete your video survey when it’s convenient for you — whether that’s during the day, in the evening or at the weekend.
⏱️ Save time
A video survey is quick and straightforward. You can complete it without having to wait for an appointment or take time away from work or your other moving preparations.
📱 Simple to use
All you need is your smartphone. NO APPS TO INSTALL – We’ll guide you through the process and show you exactly what to do. You simply walk through your home and record the rooms and items you’re taking with you.
💷 Get your quote sooner
Because we can review your survey remotely, we can often prepare your removal quote more quickly. This means you can get a clearer idea of your moving costs sooner.
🎥 Give us a better picture of your move
The video allows us to see your rooms and belongings as they actually are, helping us understand the size and requirements of your move and plan the right resources.
🔒 Convenient and secure
Your video is used to help us assess your move and prepare your quotation. There’s no need to have a surveyor visit your home simply to assess your belongings.
Your After Survey Review
Once we receive your video survey, we’ll carry out an After Survey Review to make sure we have everything we need to accurately assess your move.
We’ll review the information you’ve provided and, if anything needs clarifying, we’ll get in touch with you. It’s also an opportunity for you to ask any questions you may have about your move, the survey or the quotation process.
Our aim is simple: to make sure nothing is missed and that you feel confident that we have everything covered before we prepare your quote.
1. Start your video survey
Follow the links on this page to ‘Start Your Video Survey’ and follow the simple instructions.
2. Walk us through your home
Using your smartphone, video each room and the items you’re planning to move.
3. We review your survey
We can assess your move remotely and create an inventory of your belongings.
4. Receive your quote
Once we have everything we need, we can prepare your removal quotation.
Video Survey FAQ
What is a video survey?
A video survey is a video call though a smartphone or tablet device – this will show us the contents and layout of your home to enable us to give you an accurate quotation for your move.
What are the benefits in doing a video survey?
There are several benefits in doing a Video Survey – the main being that you the customer can do a survey in the comfort of your home wherever you are in the U.K. or internationally. There is no need for a surveyor to call at your home, it’s a much faster process, is easy to do, and it’s environmentally friendly.
What devices do I need to do a video call?
You will need a Smartphone (Android or Apple) with a camera function or a Tablet device with a camera function. Simply follow the instructions when you click the link to start – there is no app or software needed to be installed to carry out the video survey.
What do you need to see?
We need to see as much as possible for to do our calculations. Start on the
driveway or street so that we can calculate the distance we have to carry the your furniture.
Inside the property – make sure to video all rooms and cupboards – both upstairs & downstairs., and also remember to include the rear of property – Garage/Shed, Garden Furniture, Garden Pots, Statues, Trampoline etc.
How long does it take to do a virtual survey?
Every survey is different. It is dependent on how big your house is and how much furniture you have to move, and on average it takes approximately 20 minutes.
How do you work out my quotation?
In every survey, whether it’s in person or via video call, we work out the distance to travel, man hours in loading and unloading, and the total volume of goods/effects/furniture you have to move. This way we can ensure the correct number of staff are provided, and a large enough removal vehicle to accommodate your goods.
How much does a virtual survey cost?
Virtual survey’s are completely free to the customer, we are always here to answer any questions you may have.
What if I have questions during the survey?
We welcome all questions you may have for us, you can raise any questions during the survey by talking throughout the video. After you have submitted the video we will contact you for an ‘After Survey Review’ and answer any queries you may have at that time.
HOUSE MOVES
We are house removal specialists and can move single items or full house contents for you. We can help ease the pressure of moving home with our courteous professional service. Contact us for a free quotation whether it’s a local move throughout Wales or long distance from Wales to anywhere in the country.
BUSINESS MOVES
We have extensive experience of moving businesses and understand how important it is to ensure a smooth service. Whether it’s the relocation of your business to another area or moving office furniture and equipment within the building – we are on hand to help with minimum disruption to your staff and customers
STORAGE
We have large modern warehouse facilities throughout Wales and are able to cater for all your storage requirements at very reasonable rates. We can store single items of full house contents for both short and long term periods. Containerised and Free Standing Storage Facilities for householders and businesses.
Our Services Include :
- HOUSE REMOVALS
- OFFICE & COMMERCIAL
- MOVES
- FREE QUOTATIONS
- PACKING SERVICE
- AVAILABLE
- LOCAL & LONG DISTANCE
- FULL OR PART LOADS
- CONTAINERISED STORAGE
REMOVALS THROUGHOUT WALES & NATIONWIDE
Frequently Asked Questions – View More Here
Can you move me from Wales to Scotland ?
Of course, that’s not a problem. We specialise in house moves throughout the whole of the United Kingdom. Based in Wales, we can move you to wherever you want, or if you’re moving into Wales from anywhere within the UK we can do that for you too. Contact us for full details.
I only want to move to the next Town ?
Not a problem at all. We move our customers throughout Wales to wherever they want – long and short distance. Local moves are another of our specialities and we always try to move you as quickly and as efficiently as we can. Book a free quotation and we guarantee the best prices.
Can you store my furniture for me ?
We also specialise in Long and Short Term storage. We have modern secure warehouse facilities and can store single items or full household contents for you no problem. We offer containerised storage at extremely favourable prices. Contact us for more details.
How big are the vehicles you use ?
We have a fleet of vehicles including large 15 ton, 14 ton, and 7.5 ton lorries, and smaller vans. Our larger vehicles can usually move an entire house and our smaller vehicles are used if access is restricted to your property. Once we’ve provided a free quotation and agreed on the price we allocate the most suitable vehicles to ensure your move is carried out quickly and efficiently.
TESTIMONIALS
View some testimonials from our very happy customers.
WHO TO NOTIFY
View our useful removals checklist for you to download.
WHAT TO DO
What to do to make sure your moving day goes smoothly.
PACKING TIPS
Packing tips & advice to help on your move to your new home.
Customer Testimonials
View More Reviews from our Happy Customers
“Superb service from Nick and the boys, nothing was too much trouble-everything was treated with great care -throughout the move. We have moved about 10 times over the years and this last move was due to retirement and I was dreading the move – but I shouldn’t have Carters ensured it was the best removal for us ever.”
“We couldn’t recommend Carters highly enough. They recently moved us from the Swansea Valley to Cardiff and it was a pretty big job. They were brilliant. Nothing was too much trouble. They were helpful, hard working, reliable and all round lovely people. Made our moving day very stress free.”
“We had Carters move and store our furniture for 5 months until our new house was ready. We can’t thank Nick and his staff enough they were fantastic from start to finish. We would recommend Carters to anyone that is planning a move, a great friendly family run business!!. Big thanks for making our move stress free.”
Group Head Office
Carters Removals & Storage
Unit 14,
Betws Park Ind. Est.,
Park Street, Ammanford,
Carmarthenshire,
SA18 2ET.
enquiries@walesremovals.co.uk
Head Office: 01269 594084
Ammanford 01269-594084
Carmarthen 01267-232244
Swansea 01792-459596
Llanelli 01554-746822
Cardiff 02922-331836
Brecon 01874-618230
Milford Haven 01646-839043
Mobile: 07807 862829
Carters Removals & Storage is a family run removals company and has been established for over 30 years. Based in South Wales we would be happy to provide a FREE QUOTATION for your next move with absolutely NO OBLIGATION.