Carters Removals & Storage
Are you moving TO WALES? FROM WALES? or WITHIN WALES?
BOOK A VIDEO SURVEY
The Complete Removals & Storage Solution
WE CAN HELP !
REMOVALS
LOCAL & LONG DISTANCE
Removals Service for single items and full house contents
STORAGE
LONG & SHORT TERM
Containerised warehouse storage at competitive rates.
Book a Video Survey to get a free quotation for your house move with Carters Removals
Complete our quick online form to send us your details and start the process of getting a free video survey quotation for your removal.
Video Survey FAQ
What is a virtual survey?
A virtual survey is a face to face video call though a smartphone or tablet device – this will show us the contents and layout of your home to enable us to give you an accurate quotation for your move.
What are the benefits in doing a virtual survey?
There are several benefits in doing a Video Survey – the main being that you the customer can do a survey in the comfort of your home wherever you are in the U.K. There is no need for a representative to call at your home and it’s environmentally friendly.
What devices do I need to do a video call?
You will need a Smartphone (Android or Apple) with a camera function or a Tablet device with a camera function. We will explain how it works prior to setting up the video call with you.
How does it work?
You may have to download an Application (App) on your Phone/Tablet in order for us to do the survey. This will depend on whether we use Google Meetings, Whatsapp, etc. You will have to show us via your camera the items in your property that have to be moved.
What do you need to see?
We need to see as much as possible for to do our calculations. Start on the
driveway or street so that we can calculate the distance we have to carry the your furniture.
Inside the property
All rooms – both upstairs & downstairs.
Rear of property
Garage/Shed, Garden Furniture, Garden Pots, Statues, Trampoline etc.
How long does it take to do a virtual survey?
Every survey is different. It is dependent on how big your house is and how much furniture you have to move. You will need to be connected to a reliable internet connection – and on average it takes approximately 20 minutes.
How do you work out my quotation?
In every survey, whether it’s in person or via video call, we work out the distance to travel, man hours in loading and unloading, and the total volume of goods/effects/furniture you have to move. This way we can ensure the correct number of staff are provided, and a large enough removal vehicle to accommodate your goods.
How much does a virtual survey cost?
Virtual survey’s are completely free to the customer, we are always here to answer any questions you may have.
What if we lose connection midway through or survey?
If the connection drops during our call, you can simply reconnect hitting the connect button on the App. If the internet connection does not reach a particular part of the property e.g. Garage shed or outside the home, you can upload a video recording to us at 07807862829 or via our email address using a screen recorder
What it there’s poor lighting in the call?
You can use your torchlight on your phone/tablet in poor light places such as lofts, garages, sheds, etc
What if some things are staying within the property?
It is best to identity what is staying within the property before the video call commences we find using the brightly coloured fluorescent “post it” labelling notes on the items that are staying works well as they are eye catching.
What if I have questions for you whilst the survey is underway?
We welcome all questions you may have for us, you can raise any questions during and at the end of the survey.
Simply choose a date and time and we can conduct a survey of your property quickly and easy, using your mobile phone. We can establish an inventory of your items, room by room. We can also calculate their size and weight, as well as determining access to the property to ensure the most suitable vehicle is used on the day of your move.
CARTERS REMOVALS AND STORAGE
We pride ourselves on our excellent customer service whether it’s a local move near our base in South Wales, or to anywhere within the United Kingdom or International.
We have extensive experience in House Removals as well as offices, schools, factories, hospitals, vicarage’s, and flats. We can also help with specialised moves such as hot tubs, pool tables, safe & vaults, pianos and machinery etc.
We are a highly reliable company and do our best to accommodate all our customers on the dates they request. We suggest booking your move with us as early as possible to avoid disappointment in choosing the most suitable date for your move.
Please don’t hesitate to Contact Us if you need any further information or you can Book a Free Quotation. Should you receive a more favourable quotation elsewhere we are always open to negotiation but we will never compromise on the quality of our work.
HOUSE MOVES
We are house removal specialists and can move single items or full house contents for you. We can help ease the pressure of moving home with our courteous professional service. Contact us for a free quotation whether it’s a local move throughout Wales or long distance from Wales to anywhere in the country.
BUSINESS MOVES
We have extensive experience of moving businesses and understand how important it is to ensure a smooth service. Whether it’s the relocation of your business to another area or moving office furniture and equipment within the building – we are on hand to help with minimum disruption to your staff and customers
STORAGE
We have large modern warehouse facilities throughout Wales and are able to cater for all your storage requirements at very reasonable rates. We can store single items of full house contents for both short and long term periods. Containerised and Free Standing Storage Facilities for householders and businesses.
Our Services Include :
- HOUSE REMOVALS
- OFFICE & COMMERCIAL
- MOVES
- FREE QUOTATIONS
- PACKING SERVICE
- AVAILABLE
- LOCAL & LONG DISTANCE
- FULL OR PART LOADS
- CONTAINERISED STORAGE
REMOVALS THROUGHOUT WALES & NATIONWIDE
Frequently Asked Questions – View More Here
Can you move me from Wales to Scotland ?
Of course, that’s not a problem. We specialise in house moves throughout the whole of the United Kingdom. Based in Wales, we can move you to wherever you want, or if you’re moving into Wales from anywhere within the UK we can do that for you too. Contact us for full details.
I only want to move to the next Town ?
Not a problem at all. We move our customers throughout Wales to wherever they want – long and short distance. Local moves are another of our specialities and we always try to move you as quickly and as efficiently as we can. Book a free quotation and we guarantee the best prices.
Can you store my furniture for me ?
We also specialise in Long and Short Term storage. We have modern secure warehouse facilities and can store single items or full household contents for you no problem. We offer containerised storage at extremely favourable prices. Contact us for more details.
How big are the vehicles you use ?
We have a fleet of vehicles including large 15 ton, 14 ton, and 7.5 ton lorries, and smaller vans. Our larger vehicles can usually move an entire house and our smaller vehicles are used if access is restricted to your property. Once we’ve provided a free quotation and agreed on the price we allocate the most suitable vehicles to ensure your move is carried out quickly and efficiently.
TESTIMONIALS
View some testimonials from our very happy customers.
WHO TO NOTIFY
View our useful removals checklist for you to download.
WHAT TO DO
What to do to make sure your moving day goes smoothly.
PACKING TIPS
Packing tips & advice to help on your move to your new home.
Customer Testimonials
View More Reviews from our Happy Customers
“Superb service from Nick and the boys, nothing was too much trouble-everything was treated with great care -throughout the move. We have moved about 10 times over the years and this last move was due to retirement and I was dreading the move – but I shouldn’t have Carters ensured it was the best removal for us ever.”
“We couldn’t recommend Carters highly enough. They recently moved us from the Swansea Valley to Cardiff and it was a pretty big job. They were brilliant. Nothing was too much trouble. They were helpful, hard working, reliable and all round lovely people. Made our moving day very stress free.”
“We had Carters move and store our furniture for 5 months until our new house was ready. We can’t thank Nick and his staff enough they were fantastic from start to finish. We would recommend Carters to anyone that is planning a move, a great friendly family run business!!. Big thanks for making our move stress free.”
Group Head Office
Carters Removals & Storage
Unit 14,
Betws Park Ind. Est.,
Park Street, Ammanford,
Carmarthenshire,
SA18 2ET.
enquiries@walesremovals.co.uk
Head Office: 01269 594084
Ammanford 01269-594084
Carmarthen 01267-232244
Swansea 01792-459596
Llanelli 01554-746822
Cardiff 02922-331836
Brecon 01874-618230
Milford Haven 01646-839043
Mobile: 07807 862829
Carters Removals & Storage is a family run removals company and has been established for over 30 years. Based in South Wales we would be happy to provide a FREE QUOTATION for your next move with absolutely NO OBLIGATION.